Legal notice

Last updated: October 25, 2026

Website operator

VELUNORIA is the store name used by PAIYUN TRADING CO., LIMITED, a company registered in Hong Kong, which operates velunoria.shop.

Registered business address:
Room B53, 2/F, Phase 1, Kwai Shing Industrial Building
36–40 Tai Lin Pai Road
Kwai Chung, New Territories, Hong Kong SAR

Email: support@taoveya.com
Phone: +86 150 7080 1059
Monday–Friday, 10:00 AM–6:00 PM Hong Kong Time (HKT, UTC+8), excluding public holidays. We typically respond within 1–2 business days.

Products and website information

We sell toys and learning toys. Please check each product’s description, age guidance, warnings, and supplied instructions before purchase or use. We aim to keep product information, prices, and availability accurate and will address errors brought to our attention. Nothing in this notice removes your rights if goods are faulty or do not match their description.

Shipping and returns

We currently ship to the United States only and offer free standard shipping to eligible U.S. addresses. Orders are dispatched from Nanchang, Jiangxi, China. Processing normally takes 1–3 business days. Estimated standard delivery after dispatch is 5–8 business days for most destinations and 8–11 business days for remote destinations where delivery is available. See our Shipping Policy for details.

Approved returns are handled at Room 1604, Fanghe Center, Xihu District, Nanchang, Jiangxi 330002, China. Contact us before sending a return. The Hong Kong registered business address above is not a return address. See our Return & Refund Policy.

Content and third-party services

Website text, images, logos, and other content belong to VELUNORIA or their respective rights holders. Purchases are subject to our Terms of Service and relevant store policies. Links to third-party websites or services are provided for convenience; those services are governed by their own terms and privacy notices.

Nothing in this notice limits any consumer right or remedy that cannot legally be excluded or restricted.